ALL SALES ARE FINAL & NON-REFUNDABLE. NO EXCEPTIONS.

If you have any questions prior to making your purchase, please contact us at orders@shopzazadelivery.com or call us at 888-346-2795.

We do not handle refunds for purchases made at independent retail locations. If you bought a ZAZA Delivery product at a retail store or through a website other than www.shopzaza.com, please address any issues directly with the place of purchase, as we cannot monitor what happens to our products once they leave our control.

If you purchased directly from www.shopzaza.com and encounter an issue with your order, you may be eligible for a refund, provided that you notify us within 10 days of receiving your product. Refunds, returns, or exchanges will not be considered if you have not contacted us within 10 days of the delivery date.

While we take pride in the quality of our products, the effectiveness of cannabinoids like HHC varies by individual and is not a valid reason for a refund.

If your product arrives damaged or if your order is missing items, you must notify us on the day of delivery via phone or email at info@shopzazadelivery.com.

Your email must include:

• Your order number in the subject line (e.g., “DAMAGED PRODUCT – ORDER #(Insert your order number)”)
• A detailed description of the issue
• Photos of the product in question
• Photos of the box
• Photos of the packing slip

Once we receive this information, we will assess the situation. This review process may take up to 5 business days, or longer depending on the issue. Failure to provide all requested information may result in an automatic denial of your request.

For valid claims of damaged or broken products, return shipping will depend on the specific product(s) ordered and available options. Typically, we will either send you a prepaid shipping label or reimburse you for USPS First Class shipping.

DO NOT SHIP ANYTHING BACK TO US UNTIL YOU HAVE DISCUSSED THE SHIPPING DETAILS WITH US.

We cannot issue a replacement

Premium cannabis products delivered with care and quality assurance.

Contact Information

Important Notice

All sales are final. Please review our refund policy carefully before making a purchase. Contact us with any questions prior to ordering.